ABOUT US
Express Limo of Austin is a veteran-owned family business based in Austin, Texas. We have been in existence since 2013 with many repeat clients who utilize our services on a regular basis several times per year.
Whether it is transportation to concerts, restaurants, or racing events at the Circuit of the Americas, we have transported all of our clients in comfort, style, and safety, and are proud to report a 100% safety record. Express Limo of Austin has transported our clients to Houston, Dallas, San Antonio, and more, and has had no vehicular accidents or customer injuries since we started service. This is because we place our clients first and foremost during our engagements, and our drivers are held to the highest standards of professional driving.
In conclusion, if you engage our services, whether for a few short miles or all day long, you will receive the same degree of attention to your transportation needs.
All limousine services are +20% gratuity
We Beat or Match Any Competitors Pricing on a comparable basis !
Our web site is: https://expresslimotx.com
Our email is: info@expresslimotx.com
Our Instagram is instagram.com/austinpromlimo
We welcome your reviews. Your feedback and referrals are the greatest form of flattery.
Contract Agreement
In order to offer the best service possible, Express Limo of Austin requires a 50% deposit of any reservation within 30 days of clients travel date, with the remaining balance being charged the week before reservation. Clients making reservations within 2 weeks of their transportation date will be immediately charged the full amount to secure their reservation. Any cancellation by client more than than 2 weeks prior to reservation date will result in a forfeiture of their deposit. Express Limo requires at least TWO WEEKS prior to a reservation date for cancellations or re-scheduling; otherwise the client will be charged for the full amount of service. Re-scheduling a reservation for a different time and/or date may or may not be possible, and may also result in extra charges.
Please understand that when we reserve the time block for your service, we are also later turning away other clients who may want the same block. If we are able to fill the time slot with another client then the charges will be reversed minus any processing fees.
Please observe our non-smoking/non-vaping policy. We keep our vehicles clean, visually and olfactory, for all of our clients. We do not permit any sort of smoking, vaping, tobacco use, or anything of that nature related. Client will be responsible for any cleaning fees related to remediation of such unauthorized use. Clients are responsible for their guests and assume full financial responsibility for any damage to vehicle caused by client or guest, whether by accident, neglect, or intent. Regurgitation fees are a minimum of $300, everything else will be estimated by a professional cleaner.
Express Limo of Austin assumes no responsibility for articles left in vehicle. The driver will inspect the vehicle immediately after party has been dropped off to check for forgotten items. If items are found, Express Limo of Austin will contact the booking party for their decision in returning or disposing of said item.
Driver may terminate the charter at any time without refund if they deem the party unruly or endangering the driver or safe operation of the vehicle. Driver is not responsible for illegal acts of clients or their guests during rental period.
Express Limo of Austin will not be responsible for any delays or inconveniences due to traffic, unforeseen mechanical failures, or situations deemed an “Act of God”. Our primary concern is to deliver you to your destination safely and on-time. We reserve the right to substitute alternative or equivalent vehicles in the event of an occurrence beyond our control. In case of accident or break down, Express Limo of Austin offers only the amount of time that the limo was non-operable, not the total amount of contracted time. Express Limo of Austin will attempt to offer a comparable limousine vehicle, but is not guaranteed. Client assumes full financial responsibility for all payments, including, but not limited to, any extension to rental period, gratuity, and damage fees. Client authorizes charges to credit card, with/without imprint. Any extension of time more than 15 minutes after reservation end-time will result in an automatic 1 hour extension and accompanying charge.
In case of minors being unaccompanied riders, they must be met by adults at the end of the ride. Driver will remain until all minors have been delivered to custody of adults, or have departed with other riders in personal vehicles. Ride-time and accompanying charges will not terminate unless adults are present to accept custody or riders have departed, as noted.
For clients outside of the Austin area (approximately 1 hour driving time, or, 50 mile radius), there will be a charge for travel time for outside of the Austin area, pick-up, and drop-off.
By requesting a quote or making a reservation, customer understands and agrees to the above terms & conditions.
Thank you for your patience and understanding as we provide you with a superior transportation experience.
Express Limo
Austin Texas 78750
(512)774.4140